Factory Feedback

  • "Caroline and her fantastic team deliver a first class service that really is over and above anything else that is offered within the industry. The experience and advice that they offer is invaluable as they take the time to understand your business to ensure that they are delivering exactly what is required. All of our directors and senior managers who have worked with Caroline and her team, are now confident in speaking to the media and have enjoyed many successful TV and radio interviews. I have worked within the communications industry for more than 15 years now and would highly recommend working with The Media Factory over and above anyone else. They are outstanding."

    Sarah Ford, TransPennine Express
  • Caroline and her team provide superb media advice and training days with the perfect recipe of explainers and hands-on practice. Our scientists, architects, psychologists, historians and many others now have a renewed appetite to work with broadcasters and the media and a newfound surefootedness in formulating their message and getting that message across to a broad audience.”

    Gareth Hollyman, University of Salford
  • "As the founder of Joining Jack, a charity to raise awareness and funds for children with Duchenne Muscular Dystrophy, I have worked with Caroline for a number of years. Her expertise in knowing how to use the media to communicate a message and how to tell a story to gain maximum exposure have been invaluable to us in trying to get a little-known condition out in the public arena. Her knowledge of the media landscape, her contacts and her expertise have really helped our campaign.”

    Alex Johnson, Joining Jack
  • “By far the best training/development I have had for years."

    Partner, DWF
  • “Having started the day with lots of nerves and little confidence, I feel a different person having come through the day.”

    Transport Executive, Transpennine Express
  • "A really great course. Imperative for our team."

    Senior Partner, DWF
  • “Brilliant training. Excellent content which was brilliantly delivered. A very helpful insight into the media.”

    Senior Partner, Hill Dickinson
  • “This has been the most relevant, interesting and challenging training that I’ve attended in quite some time.”

    Partner, DWF
  • “Truly excellent to have relevant, current journalists designing and delivering the training.”

    Consultant, The Christie
  • “This has built confident both for media interviews, and for communicating more generally with staff and stakeholders.”

    Transport Executive, TransPennine Express
  • “Having arrived here today thinking I would never have the confidence to be able to do a TV interview, I have gained so much confidence from today’s session. Very enjoyable.”

    Transport Executive, First Group
  • “A really great day. Very challenging and rewarding. I feel much better prepared to work with the media and have shed some of my pre-conceptions of it being a negative experience.”

    Consultant, The Christie
  • “I thought the training was really helpful and the trainers were first class.”

    Academic, University of Salford
  • “Very much appreciate the quality and experience of the support. Fantastic.”

    Academic, University of Salford
  • “Top class training.”

    Travel Executive, Holiday Inn
  • “The team dynamic worked well and the practical exercised were spot on.”

    Academic, University of Salford
  • “Worth every penny!”

    Partner, Hill Dickinson
  • “Very helpful to experience a variety of interview situations and get immediate feedback and lots of tips.”

    Retail Executive, Shop Direct
  • “Very worthwhile use of time. Very helpful to participate in different media scenarios.”

    Retail Executive, Shop Direct
  • The trainers were true experts and it was thoroughly enjoyable day.

    Academic, University of Salford
  • This was a really great training day. It focused my thoughts in how to manage interview situations and learning in a very hands-on way, from real experts in their field was really valuable.

    Beth Hewitt Academic, University of Salford
  • This training course far exceeded all my expectations. I thoroughly enjoyed the day. The trainers were excellent and I do genuinely feel more confident in being able to deliver my key messages in interview situations

    Academic, University of Salford
  • I loved the exposure to the different range of interviews and found it an incredibly helpful day. I feel far more confident now in responding to media requests.

    Academic, University of Salford
  • A fabulous training day. Very helpful for team building as well as the insightful media training aspects.

    Senior Lecturer, University of Salford
  • I feel so much more prepared to deal with the media now. Really enjoyed the day. Great trainers, so helpful, brilliant to work with.

    Professor, University of Salford
  • Having this media day was an amazing experience, from voice training and learning about TV, to knowing how the media operate, and being interviewed by real specialists. A really wonderful part of our UK journey.

    Ahlam Dahadha, Chevening Scholars
  • A really good hands-on experience. The trainers were very helpful to learn from.

    Senior Academic, University of Salford
  • Fabulous, excellent trainers! Has totally changed my way of thinking and I have learned LOADS! I feel fired up for interviews now instead of being scared of them. A massive improvement in confidence over the day.

    Academic, University of Salford
  • Being able to practice actually doing interviews in a studio was so valuable.

    Abigail McDougall, Chevening Scholar
  • I thought I had a very good understanding of the media before today's session but this has expanded my knowledge and experience.

    Barbara Maseda, Chevening Scholar
  • Excellent day, Professionally delivered.

    John McNeill Co-op
  • Really enjoyable day. This will have a long-lasting effect.

    Ian Hume Co-op
  • So worthwhile!

    Co-op Director
  • Fantastic day working with excellent professionals. Brilliant, challenging and pacy day.

    John Kelly Co-op
  • Excellent day led by knowledgable, friendly professionals.

    Co-op Director
  • An absolutely brilliant day.

    Charlotte Bleasedale Co-op
  • Brilliant day, relaxed and informal but I felt put through my paces.

    Karen Polymniou

Our Clients and Sectors we work in include:

Legal: Multi-national corporate law firms such as DWF and Hill Dickinson

Health: Major hospitals including The Christie and dozens of Clinical Commissioning Groups across the UK

Retail: Very and Littlewoods are among our clients, along with the Co-op and a number of supermarkets and multinational retail groups

Political: Over 20 local authorities use our services

Academic: The University of Salford and Salford Business School are key clients, alongside a number of other universities from London, to the Midlands and the North of England

Education: Many senior education institutions including Manchester High School for Girls

Transport: Major transport organisations including First TransPennine Express

Financial Services: Banks and other financial services organisations and accountancy firms have relied on our communication and media strategy advice for many years

Sport: A number of sports teams and clubs take part in our training courses

Would you like to know more?